eGroupAI does not store backups. You must export and back up regularly. Appliance replacement does not include data recovery (repair often reformats); restoration depends on your backups.
Exportable items (examples)
- Scenario settings
- Knowledge source list
- Governance/guardrails
- Regression test question sets
- Response tone templates
- Prompts/system instructions
- Conversation logs
- Outputs (analysis results)
Your responsibilities
- Export, download, and store backups in your own storage
- Follow your data boundary and internal policies
Failure & recovery
- eGroupAI can replace the appliance
- Data recovery from the failed appliance is not included (repair often reformats)
- Rebuild the same environment by importing your backups into the new appliance
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